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22 Apr 2024

Full-Time TRAINING FACILITATOR, PERSONAL INSURANCE – (TORONTO OR LINDSAY)

Insurance Career Network – Posted by Monica Toronto, Ontario, Canada

Job Description

Our client continues to grow serving Canadians from coast-to-coast for their domestic and international insurance needs.  Currently operating from 8 different offices and with over 185 employees and in excess of $130 million in volume.

This position reports to the Operations Coordinator, providing backup and support for day-to-day operations, along with the development/delivery of training material to brokerage staff.

Primary responsibilities include:

• Assist in the development and presentation of training material relevant to the operations of the brokerage (i.e. MVRs, Transaction Training, Workflows, etc.)

• Help with onboarding new employees at the direction of the manager

• Assist with insurance company audits, to help identify training opportunities

• Help with the EDI process, as may required

• Assist in testing integration and new workflows in preparation for training

• Any other projects that may be assigned, at the direction of the Operations Coordinator or SVP

Knowledge, skills, and requirements:

• Must have a RIBO licence, active and in good standing

• Prior experience as a Customer Service Representative would be considered an asset

• Experience in EPIC and Applied Rating is required

• Must have own vehicle and be willing to travel to branch offices, as required

• Should have a working knowledge/understanding of Excel, Word, Outlook and PowerPoint

• Computer competent with the ability to pick up new concepts quickly

• Excellent time and project management skills

• Effective and concise communication

• Problem-solving with effective planning and organizational skills

• May be asked to participate in “Train the Trainer” courses, to enhance presentation skills

• Prior experience delivering both in-person and virtual training is an asset

• Prior experience creating recorded/video content is an asset

How to Apply

Insurance Career Network is a recruitment firm focused exclusively on the insurance industry.  Our relationships, knowledge and leading experience enable us to connect leading insurers, brokerage firm and independent adjusting firms with the most talented candidates for each role. Since 1991, we have been building and nurturing relationships and with over 13,000 registered candidates, we can tap into our highly technical experience for our clients.  Our recruiters come directly from insurance related positions and bring a wealth of knowledge to each recruitment assignment. TO APPLY:  Register and submit your resume through this site or email your resume to monica@insurancecareernet.com or call Monica for more information 416 703-5120 x201

Job Categories: Training & Development. Job Types: Full-Time. Salaries: Negotiable.

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