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21 Sep 2021

Full-Time Technical Service Representative Personal Insurance

Paisley Manor Insurance Brokers – Posted by Jones DesLauriers IMI Toronto, Ontario, Canada

Job Description


The Paisley Manor Insurance Brokers, a Navacord company, is hiring for great talent in the Insurance Industry! We are accepting applications for those who want to start a new career in insurance or those who are motivated by being in an administrative role that offers basic personal insurance knowledge that will help you succeed in higher level and more challenging insurance roles.


  • Provide technical assistance to Account Managers
  • Discuss any concerns or outstanding info with underwriters
  • Provide back-up support to Account Managers when required
  • Preparing comparison quotation on renewals where necessary
  • Prepare new business documents to be sent for signatures, etc.
  • Action all renewals, new business, endorsements and claims
  • Process change requests on EPIC
  • Review and invoice renewals and endorsements
  • Issue in-house endorsements and new business on company portals
  • Release renewals after making appropriate changes
  • Scan and attach documents to EPIC
  • Quote cross sells and up sell as much as possible
  • Issue pink slips when needed in addition to completing miscellaneous duties as assigned


  • 1 year of insurance experience and EPIC brokerage software preferred
  • University degree preferred
  • R.I.B.O license preferred
  • Working towards C.I.P. or C.A.I.B. designation
  • Superb interpersonal skills and attention to detail
  • Ability to be a self starter with strong written and oral communication skills as well as organizational skills
  • Advanced skills in Outlook, Excel, Word

Paisley Manor is actively committed to support diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply.

How to Apply

Qualified candidates are invited to email their resume and cover letter to:

Job Categories: Personal Lines. Job Types: Full-Time. Job Tags: administration, Customer Service, Entry Level, Grads, insurance, Paisley Manor, personal, Technical Service Representative, and toronto.

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