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7 Oct
2020
Full-Time Team Leader, Personal Lines Toronto
Job Description
TEAM LEADER, PERSONAL INSURANCE SERVICES, TORONTO
Our client has been insuring Canadians coast-to-coast since 1980. Their passion is providing their clients with peace of mind by protecting what matters most. They offer home and auto, business and professional liability, life insurance and group benefits, through their six branch locations across Ontario.
They currently seek a Team Leader for their Toronto office.
Duties will include, but not be limited to:
- Continue to maintain and service an existing book of business
- Training and development of new and existing staff
- Assist to ensure company standards and procedures are followed
- Reference for staff with respect to inquiries and question and provide assistance
- Recognize areas that require training and assist with implementation of procedures
- Assist department Manager and/or V.P. with team meetings and monthly desk audits
In the absence of department Manager:
- Monitor to ensure adequate staffing, ie., work hours, lunch breaks, vacations
- Vacation and time off approvals
- Delegation of work, provide direction and guidance to internal team
- Handling complaint calls
- Decision making with respect to client files
Qualifications:
- A minimum of 5 years Personal Lines brokerage experience
- RIBO Licence required
- Other industry designations such as CAIB, CIP, etc., would be considered an asset
Skills:
- Excellent communication, organizational and time management skills
- Someone who is fair, kind , respectful and an example of integrity
- This leader will be required to be influential in managing change in the workplace
- Confidently lead and motivate the team in order to meet the organization goals and objectives
- Proficient in The Agency Manager (TAM) and MS Office products
Apply Now! Refer to Job ID J-13399
Text Me – I’ll Text You Back!
647-766-1758
How to Apply
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