Providing exceptional day to day customer service to our clients

· Processing policy changes

· Maintain professional relationships with Insurers and Underwriters

· Assist and provide support to Producers as required

· Processes call backs, submissions and mail in a timely manner

· Flexible to perform various assigned tasks

· Promotes company features and benefits as part of ongoing portfolio reviews

· Cross sell a variety of products at every opportunity

· Promotes client loyalty through attention to detail and relationship building

· Remains current on all company philosophies and procedures

· Accepts risks within established guidelines

Qualifications:

3-5 years+ experience

· Currently holds RIBO license in good standing

· You have a superior client service orientation

· You have the ability to communicate effectively with clients, both verbally and in writing

· You have excellent interpersonal skills

· You have excellent organization and time management skills

· You possess a professional telephone manner

· You have demonstrated your ability to function effectively in a fast-paced, multi-faceted environment

· You maintain a positive attitude and are a team player

· You have strong analytical and decision making abilities

· You demonstrate the ability to adapt to change