Full-Time Senior Claims Examiner – Vancouver
Job Description
As a wholly owned subsidiary of the Cooperators General Insurance company, Sovereign Insurance believes your experience matters. This is our promise to not only our clients but to our employees as well, because we know the strength of our company starts with our people. The smart, curious and collaborative people who bring their whole heart and passion to work each day. But you can’t pour from an empty cup; we take care of the well-being of our people so that they are inspired to protect Canadian businesses and the lives, families and communities we impact. Join us and begin shaping your experience at Sovereign.
Our Claims Management Team is looking for a dynamic self-starter with a broad technical background for our Vancouver office. Utilizing previous experience and established corporate philosophies, policies, procedures and standards, the successful candidate will oversee a diverse portfolio of property and liability commercial and specialty lines claims including professional liability. He or she will demonstrate excellent communication and relationship-building skills along with the ability to coach and mentor other claims staff in areas of expertise.
What you’re responsible for:
- Setting up and investigating claims as assigned within authority level, providing control and direction to adjusters, appraisers, and solicitors to ensure adjusting and litigation programs advance in a timely manner.
- Reviewing and interpreting the insurance policy wordings and loss information.
- Maintaining extensive knowledge of insurance coverage, settlement methods, procedure, investigation methods, and creative negotiation skills and file management.
- Reporting on reserve loss and expenses within established guidelines.
- Liaising, collaborating and maintaining good relationships with the underwriting team, submitting risk information where appropriate.
What to expect:
- Detail oriented work that requires a high degree of mental concentration for extended periods of time.
- You will provide support to clients who are experiencing a personal or financial loss. A high degree of confidentiality and discretion is required.
- You will be attending mediations, settlement conferences and court proceedings as required.
- Bilingualism in English and French is an asset.
To be successful:
- You thrive on delivering our exceptional client experience through positive and engaging relationships; embracing accountability to achieve effective results.
- You ensure your day to day actions are in harmony with the company’s purpose, vision, and values even when challenged.
- You will support and guide others through changing conditions and encourage the exploration of new opportunities or innovations.
- You value cooperative and collaborative dialogue because diverse perspectives offer more creative and productive solutions.
To join our team:
- A minimum of 10 years of claims experience with an emphasis on complex multi-line claims.
- Previous experience handling commercial property, liability and professional liability claims.
- Previous experience with Guidewire in a paperless claims environment is beneficial.
What we offer:
- The opportunity to take on challenging work and contribute your expertise, creativity, and passion in meaningful ways.
- A comprehensive total rewards package, including competitive salary, bonus, paid time off, pension and benefits.
- A holistic approach to your well-being, with physical and mental health programs and flexible work options.
- The opportunity to work on an inclusive team who inspire each other to explore and achieve what’s possible.
- A company that is committed to support the social, environmental and financial well-being of the lives, families and communities we impact.
How to Apply
Your next steps: To learn more about the impact you can make. Apply to join Sovereign’s talented team of professionals and stand out from the crowd! To apply: www.SovereignGeneral.com Application deadline: March 29, 2019 The Sovereign General Insurance Company is a trusted source of risk solutions for Canadian businesses. Operating in six offices across Canada, Sovereign is a leader in empowered underwriting in commercial and specialty insurance operations. Sovereign is proud to carry an AM Best A- (Excellent) rating and to be recognized once again with Aon Hewitt Gold Level Best Small and Medium Employers in Canada for 2017. Canadian owned and operated since 1953, Sovereign is a part of The Co‑operators group of companies, a leading Canadian provider of multi-line insurance products with assets of more than $14.5 billion. Why choose Sovereign?- We provide a comprehensive compensation and benefits package and encourage a positive work/life balance.
- We help you maximize your potential through ongoing training and educational opportunities.
- We focus on our people as our most important resource, the knowledge, expertise, creativity and empowerment of our insurance professionals sets us apart.
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