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9 Jun 2020

Full-Time Senior Administrative Assistant

Firstonsite Restoration – Posted by lpearson Ottawa, Ontario, Canada

Job Description

FirstOnSite Restoration is seeking to hire a full-time Administrative Assistant to manage the life cycle of construction job files from initiation through to receipt of payment. Are you a get-it-done, can-do person? Are you so organized that you wish other people would let you organize their lives for them? If so, read on!

This Administrative Assistant position comes with a competitive salary and a typical schedule of Monday-Friday. We also offer an exceptional extended health plan including medical, dental, and vision. Our other benefits include an employee assistance program, educational assistance, professional development, internal growth opportunities, the opportunity for national career movement, and a healthy work/life balance. If this sounds like the office position for you, apply today!


FirstOnSite Restoration is the largest independent disaster restoration company in Canada. With coast-to-coast coverage and 24/7 emergency service, we offer a wide range of services that remediate conditions caused by fires, floods, winds, mold, environmental hazards, accidents, and other casualties at any type of facility. We provide unsurpassed emergency response, restoration, and reconstruction services to the insurance industry as well as residential, commercial, and industrial customers.

We know that we owe our success to our amazing team. This is why we offer top wages, excellent benefits, and a great work/life balance. Here at FirstOnSite, we work hard but also take the time to have fun. If you are as serious about your work as you are about enjoying the people you work with, we want to hear from you!


As an Administrative Assistant, you are an organizational expert! You manage multiple job files at one time from initiation through to receipt of payment. You are responsible for the quality of each file in terms of accuracy and completeness combined with making sure that timelines are met. Following our standard operating procedures, you complete data entry, tracking, and updates. If any filing issues occur, you report them to the management lead and assist in providing a plan of action.

On a daily basis, you collaborate with Project Managers (PM) and Construction Managers (CM) regarding projects requiring attention and/or approaching deadlines to ensure no slippage in project planning. You continuously review projects to make sure that both the customers’ and our standards/key performance indicators are being met. Following up with PMs, CMs, and other stakeholders, you ensure that all tasks and filing of documentation are completed.

You provide critical analysis of job performance including job costing, profitability, invoice accuracy, and application of customer standards. To achieve weekly billing goals, you ensure that all invoicing is completed. You enjoy your job as you are never bored and get to work in an exciting fast-paced office!


  • Must be fluently bilingual in French and English
  • Intermediate computer skills including ClaimTrak, Word, Excel, Outlook, Xactimate, and XactAnalysis
  • Ability to type at least 50 WPM
  • Basic administrative/accounting math skills

Are you able to effectively prioritize and manage your time in a fast-paced environment? Do you have strong verbal and written communication skills? Are you attentive to detail with great administration and record-keeping abilities? If so, you may be perfect for this office position!


If you feel that you would be right for this Administrative Assistant position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

How to Apply

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

Job Categories: Operations Support Officer. Job Types: Full-Time.

Job expires in 2 hours.

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