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22 Sep 2021

Full-Time Remote Flex Personal Lines Account Manager / CSR

Case Insurance Brokers Inc. – Posted by Case Insurance Brokers Greater Toronto Area, ON

Job Description

Case Insurance Brokers is “the Entrepreneur’s Choice for Business and Personal Insurance”

Personal Lines – Account Manager / Client Service Representative – RIBO required

Join our team on a full or part-time basis working on a flexible schedule from the comfort of your home. Support the Personal Lines Department with direct contact with Case Insurance Clients using remote technology and training provided to go along with a competitive compensation package.

Job Purpose:

  • To provide assistance processing new and renewal Personal Lines business and managing on-going policy requirements
  • Act as primary point of contact for Personal Lines Clients providing in-house customer service
  • Support Commercial Lines team as required

Skills and Qualifications:

  • 3+ years of Personal Lines Industry experience a must
  • Must possess a valid RIBO license in good standing
  • Proficient and experienced in SIG-XP, MS Office Suite
  • CAIB, CIP, CRM designations (or in progress) an asset
  • Commercial Lines Experience an asset
  • Experience and interest in Social Media (Facebook, LinkedIn, Instagram, WordPress), Google and web-tools an asset

Technical Insurance Skills including:

  • Personal Insurance underwriting, submissions and marketing
  • Personal Lines products and coverage knowledge including Property, Auto, Seasonal, Boat, Motorcycle, Builders Risk / Renovation
  • Invoicing, Finance Quotes and Credit Control procedures
  • Claims Process and claims settlement
  • Literacy in technology and systems currently used in the insurance industry including Company Portals for Aviva, Economical, Travelers, Wawanesa and MGA “Quote & Issue” Portals
  • Legislative obligations

Behavioral Competencies:

  • Responsible, self-starter will be working remotely
  • Very comfortable with Technology
  • Organized with strong verbal and written skill

How to Apply

To apply for this opportunity, please send your Resume and Cover Letter to We thank all Applicants for their interest and advise that only those selected for an interview will be contacted. Case Insurance Brokers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Categories: Personal Lines. Job Types: Full-Time. Salaries: 40,000 - 60,000.

Job expires in 3 hours.

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