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29 Nov 2018

Full-Time Personal Lines VIP CSR with RIBO 3+ Years Experience

ABNetHire Anywhere

Job Description

Our insurance client located in the heart of Hamilton, Ontario is currently in search of a Personal Lines CSR.  This role will entail a specialty in High Net Worth clients.  You will either have previous experience in a VIP accounts role or alternatively consideration will be given to someone with previous PL experience with an emphasis on exceptional communication skills and some exposure to higher net worth clients.  We are looking for someone that is polished, professional, articulate and presents well with a strong command of English both verbal and written and has extremely strong interpersonal skills.

Duties:

  • VIP Account Manager will provide client service for the company
  • 2+ years of PL CSR/Account Manager experience
  • Go above and beyond the call of duty in order to meet retention expectations
  • Customer Service Inquiries
  • Quote new business
  • Renewals, policy changes, and initial claims triage
  • Cross-sell to all lines of business
  • Rounding of accounts
  • Relationship Management with the ability to get referrals new clients and their families

Qualifications:

  • RIBO license and other industry qualification such as CAIB, CIP etc.
  • Strong communication both verbal and written
  • Presentation skills
  • Adaptable
  • Fostering and building new Relationships
  • Minimum of 3+ years of Personal Lines Service experience as a CSR/Account Manager
  • Excellent interpersonal skills
  • Ability to organize and prioritize work effectively
  • Strong attention to detail
  • High level of computer skills with MS Office
  • Previous experience working with TAM/EPIC and Compu-quote is a definite asset
  • A positive attitude and high level of energy
  • High level of ability to function within a team environment
  • Attaining goals and target

How to Apply

This position is located in Hamilton.  Please forward your resume in confidence to: andrea.bronstein@nethire.com We appreciate all those who apply; however, will only contact candidates selected for an interview.

Job Categories: Personal Lines. Job Types: Full-Time.

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