Job Description

We are seeking an experienced Technical Service Representative. This is a salaried position, which includes a Group Benefits Plan, vacation days, and active support in furthering your insurance education. We are looking for a team player to work with staff and company partners in the administration of our client portfolio.

Professional Qualifications:

• 2 years of Property Casualty Industry experience
• TSR experience

Job Description:

The Technical Service Representative role assists the Personal Lines Department in meeting service level objectives by updating client information and producing accurate documents.

• Processes new policies, renewals, endorsements with accompanying client letters.
• Updates claims information and client data in broker management system (TAM).
• Orders MVRs, Autoplus and Hits.
• Provides reception relief as necessary including sorting and distributing inbound correspondence.
• Processes new applications and changes in Insurer portals.
• Complete duties according to corporate policies and procedures.

Core Competencies:

• Knowledge of Applied Systems Broker Management System (TAM).
• Excellent written and verbal communication.
• Strong attention to detail, accuracy and organization.
• Proficient in MS Word, Outlook & Excel.
• Ability to manage multiple tasks, and follow-up on uncompleted tasks in a timely manner.
• Ability to work in a fast paced and electronic file environment.

How to Apply

Marielle Leslie

Job Categories: Call Centre Representative and Manager Personal Lines. Job Types: Full-Time.

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