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15 Jun 2020

Full-Time PERSONAL LINES MANAGER

PERSONAL LINES MANAGER – Posted by Jobbornsolutions –  Anywhere

Job Description

  • PERSONAL LINES MANAGER K/W AREA
  • Monitor service standards to ensure that client needs are met in an effective and efficient manner.
  • Reinforce the importance of prompt and courteous client service including a pleasant and professional approach to clients and others.
  • Oversee the development and implementation of Personal Insurance policies, procedures/workflows, related manuals and training.
  • Provide clear communication, sound judgment and decision making to Personal Insurance team members.
  • Seek out opportunities to provide the Personal Insurance team with additional training through company partners and third party providers.
  • Contribute to a team environment through clear communication and sharing of abilities and
  • Participate in the hiring, training and development of staff.
  • Maintain positive relationship with company partners through regular communications and prompt attention to issues within the office.
  • Develop and maintain in conjunction with company partners electronic solution for “ease of doing business”.
  • Develop annual department business plans, including time lines, resources and tasks required for completion.

Qualifications

  • Post-secondary education or equivalent
  • 5-10 years or more insurance industry experience, with extensive Personal Insurance experience
  • Minimum 3 years management experience
  • CIP, CRM or CAIB designation preferred or in progress
  • RIBO License
  • Knowledge of Brokerage Management Systems (PowerBroker)
  • Excellent customer service skills and conflict resolution skills
  • Strong customer focus; understand the needs of the customer (internal and external); strong communication and people skills.
  • Demonstrate ability to handle multiple priorities successfully
  • Strong analytical and organizational skills
  • Excellent verbal and written communication skills
Contact me and refer to J-7129

How to Apply

rose@jobbornsolutions.com

Job Categories: Insurance. Job Types: Full-Time. Salaries: 60,000 - 80,000.

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