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30 Apr 2024

Full-Time Personal Lines Manager

JOB-BORN Executive Search Inc – Posted by CristinFilipuzzi Mississauga, Ontario, Canada

Job Description

Reporting to the Director of Operations, the incumbent is a member of the Management team. This individual should be highly motivated; detail oriented and maintain strong communication and relationship building skills.
Main Duties and Responsibilities:
 Lead the Head Office Personal Insurance service team, ensuring clients and team members are supported with respect to new business, endorsements, claims and the renewal process; assist in complex cases & escalations
 Provide leadership, guidance, mentorship and coaching to all staff for quality, performance and professional development
 Dispense technical expertise to the Personal Insurance service staff and personal lines Executives
 Ensure equitable work distribution and meeting of high client service standards
 Conduct ongoing quality assurance audits; ensure that technology is maximized and efficient processes and workflows are being followed contributing to an extraordinary client experience
 Attend and actively participate in scheduled management meetings & participate in the Company’s annual planning process; report on current conditions of the personal lines division (growth, retention, support ratios)
 Conduct and/or organize product and insurer training for the greater Personal Lines division
 Establish credibility and work effectively with insurer partners and other vendors to achieve goals and influence initiatives, insurer audits etc.
 Performance management of head office staff; ongoing measurement and monitoring of individual goals with regular reviews and feedback for continuous improvement
 Other duties that may be assigned from time to time by the company
 Minimum 10 years Personal Insurance experience
 Minimum 3 years Management/Supervisory experience
 RIBO licensed
 Computer knowledge

How to Apply

Always on the Hunt for You!
Cristin Filipuzzi, PRC AIRS, Professional Recruiter Certification
JOB-BORN Executive Search Inc.
Recruiter for the Insurance Industry
BIG ENOUGH TO SERVE YOU … small enough to know you

Job Categories: Personal Lines. Job Types: Full-Time. Job Tags: insurance jobs, Manager, personal lines, and personal lines manager. Salaries: 80,000 - 100,000.

Job expires in 6 days.

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