The Account Manager is responsible for providing customer service to existing clients and support coordination of new business efforts. These individuals possess the ability to review insurance contracts, identify additional exposures and recommend coverage, while providing top notch service to our customers

• Manage and service personal lines book of business, creation of value for clients.
• Help attain new business objectives for each partner insurer.
• Manage all processes necessary including new business, renewal, and service elements; including quotes, presentation to customer, issuing business, entering into the appropriate insurer system.
• Creates value for clients in manner consistent with principles of our organization.
• Provide customers with proactive customer service.
• Create customer satisfaction by directly handling issues to conclusion, such as claims issues, billing issues or others within your book or as designated.

Successful Candidates Possess:

• R.I.B.O. Certified (further designations an asset)
• Previous successful Personal Lines Insurance Experience is an asset
• College or University Degree is preferred
• Excellent Verbal and Written communication is a requirement
• Fully embrace technology, examples appreciated
• Quick learner
• Positive attitude
• Punctual
• Goal oriented
• People person
• Strong telephone skills and consultative sales approach a requirement
• High degree of self-motivation, ability to work independently and proactive self-starter
• Proven history of high attention to detail and deadlines
• Exceptional organization and time management skills are necessary to be successful in this role
• Strong computer skills including Microsoft Office are a must, knowledge of Applied Rating and Powerbroker an asset
• Client focused attitude

Salary:  depending on experience