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19 Nov 2021

Full-Time Personal Lines CSR

AC&D Insurance – Posted by acdinsurance North Vancouver, British Columbia, Canada

Job Description

$40,000 – $60,000 Starting salary depending on experience. Signing bonus available

An AC&D Personal Lines Insurance Representative handles all types of personal insurance (standard, high value, and hard-to-place), pleasurecraft, and travel medical insurance.

There is potential for continuous remote working opportunity for the right individual.

The preferred candidate will have.

o minimum 6 months experience in personal insurance

o Carries a minimum General Agent Level 1 Insurance License through the Insurance Council of British Columbia

o Technologically proficient, with the ability to learn and adapt to new programs such as Broker Management Systems, Rating Systems, and Company Portals.

Additional Responsibilities:

New Business & Lead Generation:
o Demonstrate needs-based sales behavior, including reactive and tag-on selling, building additional relationships with new customers sourced by digital leads, asking for referrals, generating new business, and increasing customer retention.

o Maintain a diary of prospective clients and follow-up on digital sales leads.

o Review and work renewal lists.

Customer Service & Producer Support:
o Provide friendly, professional service to customers and producers

o Handle routine customer inquiries/concerns

o Handle claims procedures as they arise

o Ensure work is prompt, efficient and accurate

o Process payments

o Contact outstanding accounts receivable.

o Maintain expiration and abeyance files

o Ensure all documents are accurate and files are kept in an orderly manner

Team Support:
o Lead by example, being a positive role model

o Contribute to a positive team environment by working efficiently, professionally, and in a friendly manner

o Improve our organization by sharing ideas and opinions, contributing and building communication in all directions and levels

o Assist others as needed and perform other duties as assigned.

Future opportunities and training in other areas of insurance available for qualified individuals.

How to Apply

If this sounds like you please send your resume and a brief intro to

Job Categories: Customer Service. Job Types: Full-Time. Job Tags: CSR, North Vancouver, and personal lines. Salaries: 40,000 - 60,000.

Job expires in 23 days.

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