My client in Oakville is actively seeking a Personal Lines CSR
It is the duty of the customer service team to provide insurance advice to our current existing book of business. Each CSR is responsible for a specific amount of clients assigned to them in an alpha split. During the daily workflow, the CSR communicates directly with their clients, answers questions, complete policy changes, confirm insurance, take claims, and provide insurance counselling.
HRL – Each day, the CSR will review the inbound renewal, update the customer’s account and advise the client of their pending renewal.
HOU – Follow up with the client after a claim is reported to ensure they have had contact with their insurer.
Continue to be part of the customer claims experience and assist the customer if needed during the claim.
RIBO required 2+ years of insurance experience
289 689 8671
How to Apply
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