Full-Time Personal Lines Account Manager

JOB-BORN Executive Search Inc – Posted by CristinFilipuzzi – Vaughan, Ontario, Canada

Job Description

Our client is expanding! They are looking to hire a Personal Lines Account Manager who is passionate about delivering exceptional customer service to assist their clients! With the opportunity to make commission on top of your salary.

About the job:

· Develop and maintain positive client relations

· Positive demeanour and outlook when it comes to customer management and service

· Collaborate with our Underwriters daily and maintain a strong and positive relationship

· E-Docs/Renewal lists – review and handle accordingly

· Manage client policy renewals as well as handle the re-market process for existing clients when necessary

· Process outstanding payments and banking information changes

· Issue liability slips and confirmation of insurance for clients

· Transact and Invoice Agency Bill Policy

· Follow up on abeyances on a daily basis

· Quote policy changes through applied (CQ) and company portal

· Assisting account executives with renewals, policy changes, new business uploads for new business and renewal remarkets on company portals

· Ability to problem solve and use appropriate judgment when assessing a risk or issue

· Directly speak with clients and work independently

Required skills:

· Must have a Registered Insurance Brokers of Ontario license in good standing (RIBO) – CIP or CAIB certification is an asset

· Sound knowledge of the insurance industry, policies and products

· Minimum 3 years’ experience as a Personal Lines Account Manager/CSR Role

· Excellent Customer Service, Communication and Computer skills with Microsoft Office experience.

· Ability to work as a team and work well under pressure

· Superior organizational, verbal and written communication skills

· Knowledge of Power Broker and Applied Rating (Compu-Quote) is an asset

Perks:

Our unique culture encourages employees to enroll in higher education, webinars and training for professional growth and qualify for more advanced positions in the company. Apart from a flexible work environment, we offer a strong benefits and vacation package including:

– A workplace culture second to none!

– Comprehensive Benefit Plan – extended health, dental, vision, disability