Full-Time Personal Lines Account Manager
Job Description
WE ARE HIRING!
Personal Lines Account Manager $50K – $55K
Our client is an established professional brokerage and member of the Durham Region community.
Value their clients and follow these guiding principles:
-People want to do business with people they like and trust
-Clients need someone to speak for them during the claims process
-A client referral is the highest standard of achievement
-Highly personalized and professional experience
A top organization that does more than sell insurance. They believe in building relationships with clients and their community.
Personal Lines Customer Service Representative:
We are looking for a highly personable and knowledgeable individual to provide optimal customer service for the Personal Lines department.
You will:
Work along side producers to handle/complete requests
Servicing incoming calls, emails, & faxes and completing client requests (including but not limited to): Policy changes, Quotes, Cancellations, Reinstatements, Rewrites, New policies,
Policy inquiries Review policies and recommend coverage options Respond to Pathway inquiries
Follow up on non-renewals and varied terms notices
Follow up on company inquires
Handling company request – EZITVs, varied terms, questionnaires
Uploading and/or forwarding endorsement requests
Handling quotes for remarkets, non-renewal
Provide back up for other CSRs, team approach
Other duties, as assigned
Qualifications:
RIBO license in good standing
5 years prior personal lines experience required
CAIB/CIP would be an asset
How to Apply
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