Full-Time Personal Lines Account Manager
PERSONAL LINES ACCOUNT MANAGER
If you are looking for a fresh start with a dynamic team and if you believe that average is not an option, then you’re already speaking our language. Join our team at Rhodes & Williams and share our passion for taking care of our customers.
As an Account Manager (CSR), you are responsible for servicing all aspects of our customer’s Home & Auto insurance needs. We are looking for someone who can bring excellent service levels that will allow us to develop and retain a loyal customer base.
- Respond to customer inquiries by phone/email, including office visits
- Review annual renewals recommending coverage options to customers
- Executing policy changes & preparing quotes
- Fully conversant with product offerings and underwriting criteria
- Counsel customers with claims reporting & be an active advocate
- Foster strong working relationships with Insurance company underwriters
- Accurate and complete system entry and documentation
- Attend and offer input at regularly scheduled department meetings.
- This position will deal primarily with Personal Insurance accounts (Home & Auto)
- RIBO licensed (or OTL with the ability to obtain RIBO quickly)
- Exceptional customer service skills including strong written and oral abilities
- Proven ability to work with a high degree of accuracy
- Affinity for working in a team environment with a positive attitude & strong work ethic
- Added skills preferred (but not mandatory):
- 2 years of industry experience
- TAM (Applied Systems & Applied Rating) knowledge
- Bilingualism (English & French)
- Competitive salary & compensation package
- Excellent Employee Benefits
- Flexibility in where you work
- Be part of a growth-driven Insurance Brokerage
If you have any Accessibility requirements, please advise
Interested applicants, please send your resume to:
Kristy McDougall C.A.I.B.
Human Resource Manager
How to ApplyInterested applicants, please send your resume to: Kristy McDougall C.A.I.B. Human Resource Manager firstname.lastname@example.org
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