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1 May 2024

Full-Time Marine Account Manager

JOB-BORN Executive Search Inc – Posted by CristinFilipuzzi Mississauga, Ontario, Canada

Job Description

Inside Sales & Service – Marine
Location: Mississauga – Head office  HYBRID after training
Reporting to the Director of Operations, the incumbent is a member of the Management team. This individual should be highly motivated; detail oriented and maintains strong communication and relationship building skills.
Main Duties & Responsibilities:
  • Collaborate directly with all channels of our sales representatives to offer insurance solutions to current freight / logistics clients
  • Monitor incoming Credit Apps and contact clients who have consented to receive information
  • Confirm Insurance is being booked in our system after being sold to Clients:
    – Identify Gaps in process workflow and provide solutions.
    – Document process and workflow for each division – SF/AF/OV
    – Correct and fix all files that for example:
    – Requested insurance but were not invoiced
    – Requested insurance but were not covered
    – Changed mode of transportation and expected to be insured
  • Create and Coordinate certificates for all registered insurance
  • Work with Sales/Telesales/CCR/AM’s to ensure proper usage of online quoting tool
  • Monitor # of quotes per week/month/year by sales channels and conduct follow up meetings
  • Offer presentations and refreshers on how to sell insurance
  • Perform regular audits to ensure adherence to best in class service standards and system utilization
  • Develop technical expertise
  • Preparation of all client facing documentation including invoices, letters, policy documents, certificates
  • Work closely with the Account Executive to service & manage all day to day activity
  • Account service co-ordination including review of documentation for routine policy changes, additions, deletions, renewals or cancellations
  • Research and investigate information to enable strategic decisions
  • Other duties as may be assigned to you by the Company
  • Other duties that may be assigned from time to time by the company


  • Minimum 3 years insurance experience
  • Team player who is results oriented
  • Knowledge of Epic an asset
  • Computer knowledge in MS 365 products including: Word, Excel, Power Point
  • RIBO License
  • Completed or enrolled in CAIB/CIP/CRM an asset
Salary depending on Experience , benefits
ARE YOU the one THEY are looking for ???  GREAT OPPORTUNITY!!!!!!!

How to Apply

Always on the Hunt for You !
Cristin Filipuzzi, PRC AIRS, Professional Recruiter Certification
JOB-BORN Executive Search Inc.
Recruiter for the Insurance Industry

Job Categories: Account Manager. Job Types: Full-Time. Job Tags: Account Manager, insurance, insurance jobs, jobs, and Marine. Salaries: 60,000 - 80,000.

Job expires in 7 days.

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