Full-Time Insurance Broker
Job Description
At Murphy Insurance Services Inc. we provide a wide variety of insurance coverage for clients throughout Ontario. We have a total of 5 locations throughout Ontario and have been providing insurance for over 25 years. We offer our insurance products for businesses and residents, and we cover a wide range of vehicles, properties and businesses.
Murphy Insurance Services Inc. is hiring for our Milverton location at our Huron View Insurance Brokerage branch office for an Insurance Broker. In this role, you must possess a strong work ethic and be passionate and driven to service; if you are looking to change careers or are a seasoned broker already – this role is for you. We are willing to train up new individuals in the Insurance Industry! As an employer, we believe in a proper work/life balance and encourage this through our staff wellness days; generous personal, holiday and office closure days (for example, we close at NOON every Friday prior to a holiday weekend). Work hard; Rest hard!
This role will report to the VP Chief of Underwriting and to the Chief of Operations and will be responsible for the following duties:
• Provide excellent customer service and professional and expert advice for all lines of business
• Respond to all service related inquiries: policy changes, new business, re-marketing and claims support;
• Maintaining accurate and thorough documentation of all client and insurer communications utilizing our Broker Management System;
• Assisting Producing Brokers in the setting up of policy screens, renewal follow up, policy changes, claims support, etc.;
• Renewal reviews to ensure retention targets are met;
• Cross-selling of all other insurance products offered by Huronview Insurance;
• Complete outbound calls as required for renewal review and special projects;
• Ability to work within a digital environment of company portals and digital broker records;
• Prompt response to all customer inquiries by providing effective and efficient customer service to all Carrier and Customer inquiries;
• Maintain and understand all underwriting guidelines and products for the insurance companies Murphy Insurance Services works with;
• Resolve client concerns and complaints while ensuring that Murphy Insurance Services Inc. standards are met and maintained.
Professional Requirements/Experience:
• RIBO Licensed (we will pay for your licensing if you do not already have it!);
• Service and client focused;
• Excellent negotiation, organizational, interpersonal, presentation, written and oral communication skills;
• An unwavering commitment to delivering professionalism and expertise to our clients and Insurance Carriers;
• Proficient in Microsoft Office: Word, Excel and Outlook; willing to learn new programs;
• Excellent team player;
• Bondable: making bank deposits and receipting customers
The Good Stuff:
• Monday to Friday Work Schedule ~ WITH HYBRID options available for work-from-home & in-office flexibility
• 35 hour work week (8:30am – 4:30pm, one hour off for lunch)
• Education Reimbursement Program
• Competitive Salary
• Paid Vacation Days
• Paid Sick Days
• Group Benefits Plan (Health & Dental)
If this is the role for you, please send your resume to alex@murphyinsurance.ca
How to Apply
Resumes accepted via email only. Please send resumes and cover letter to Alexandra Cormier at: alex@murphyinsurance.ca Thank you,451 total views, 1 today
