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21 Jan 2016

Full-Time Industry Relations Manager Ad Number: 24967

CSIO – Posted by CSIO Toronto, Ontario, Canada

Job Description

The Centre for Study of Insurance Operations (CSIO) is a national insurance association representing over 35,000 brokers, insurance companies, and software providers.  CSIO develops innovative technology standards and digital solutions designed to enhance the consumer?s ease of doing business in the broker distribution channel.

Position Summary:  The purpose of the Industry Relations Manager position is twofold:  1) To broaden the relationship between industry and CSIO and lead collaborative member engagement initiatives; 2) To raise the profile of CSIO by planning and implementing a wide range of educational and communications initiatives.


The ideal candidate thrives in a dynamic, collaborative, multidisciplinary environment and jumps at the opportunity to exercise creativity, manage projects from proposal to completion, and make valuable contributions to the work of team members. This position will be based out of CSIO’s Toronto office.


Key Responsibilities:

              Create Member Initiatives

?         Lead member engagement initiatives by developing, promoting, and delivering educational programs that are innovative and responsive to member needs, including but not limited to developing and facilitating steering committees, producing webinars, conducting presentations and creating educational materials

?         Working with members, identify new opportunities to address technology and workflow pain points and develop project plans for the implementation of new technology solutions that resolve identified issues

?         Partner with Marketing and Communications teams to develop and drive effective, relevant and timely member communications and educational resources (i.e. broker best practices)

Build Member Relationships

?         Establish excellent working relationships with CSIO members, industry regulators, broker relations teams, broker associations and other key stakeholders

?          Develop and implement an ongoing strategy for the identification, prospecting and stewardship of CSIO members and external partners that will lead to research and educational collaborations that will advance CSIO?s mandate

Keep up with Industry Trends

?         Continuously monitor emerging technologies and trends within the insurance industry, and develop strategies that further CSIO?s mandate to improve the consumer?s ease of doing business

?         Identify and report on key industry trends and issues to senior management with recommendations


?         Bachelor?s degree in business, marketing, communications or public relations

?         Minimum 5 years of professional business experience

?         Ability to develop networks and build relationships with a diverse range of groups

?         Training, consensus-building and/or facilitation experience (i.e. working groups, workshops, focus groups)

?         Exceptional interpersonal, written and oral communication skills, including presentations to clients/members (public speaking experience preferred)

?         A penchant for creative problem solving, attention to detail, ability to adapt, and exceptional work ethic

?         Demonstrated mastery of project management and strong ability to prioritize and complete simultaneous projects within a frequently changing work environment

?         Proven ability to take initiative, champion a project from conception through implementation to evaluation

?         Highly motivated to work in a fast-paced, team-oriented environment


?         MBA or Master?s Degree

?         Experience in Property & Casualty insurance and/or technology industries is an asset

To apply for this position, please email your resume and cover letter to

How to Apply

Company: CSIO
Posted On: 1/21/2016
Ad Expires: 2/20/2016
Contact Information:
Posted By: Rita De Andrade (Reply to this ad)
Location: Toronto, Ontario, Canada
Job Location: Ontario - Toronto
Phone: 416 360 1773

Job Categories: Senior Management / Executive. Job Types: Full-Time.


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