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10 Apr 2018

Full-Time Group Benefits Client Representative

Insurance Career Network posted by Elaine Kinsella – Posted by Insurance Career Network Inc. –  Vaughan, Ontario, Canada

Job Description

Insurance Career Network: Insurance Recruiters

Insurance Career Network is a recruitment firm focused exclusively on the insurance industry.  Our relationships, knowledge and leading experience enable us to connect leading insurers, brokerage firm and independent adjusting firms with the most talented candidates for each role.

All inquiries remain confidential.

Group Benefits Client Representative

Our client is a rapidly, still-growing company that offers extensive training and frontline knowledge of the overall group benefits industry.

This position will support a dynamic team of Brokers in servicing a very active block of business. The successful candidate must be highly motivated and have the ability to work in a fast-paced environment.  They will be part of a team whose core objective is to maintain a high level of professionalism while exceeding expectations at each client interaction.

Job Functions

Renewals:

  • Manage upcoming renewals with the Managing Group Agency (MGA)
  • Review renewal and marketing material prepared by the MGA to ensure accuracy
  • Follow up on negotiations and communicate with the client on their renewal status
  • Arrange a meeting with the client to present final negotiated renewal
  • Follow up on any changes, issues or requests resulting from the meeting

Claims:

  • Assist with processing group benefit and cost plus claims, as well as follow-up until claims are adjudicated
  • Manage the day-to-day client calls regarding claims
  • Respond to client inquiries, via incoming email and telephone
  • Assist brokers and advisors with client follow-ups
  • Handle a block of group benefits business
  • Perform other related duties and special projects, as required

Qualifications

  • 1 year of experience in similar role and/or office experience is required
  • Life licence is an asset – LLQP

Skill Sets Required

  • Effective verbal and written communication skills
  • Excellent organizational and time management abilities
  • Self-motivation with ability to problem-solve with limited supervision
  • Flexibility to work in a fast-paced and dynamic environment with changing priorities
  • Ability to work independently and as a team member
  • Technically proficient in Microsoft Office programs: Outlook, Word, Excel and PowerPoint
  • Accurate data entry skills

Personal Attributes

  • Maintain strict confidentiality
  • Demonstrate a strong work ethic
  • Be honest and trustworthy
  • Be respectful of clients, co-workers and Management

How to Apply

I look forward to assisting you in your next career advancement Call Elaine at 416-703-5120 ext 204 or email Elaine@insurancecareernet.com Or reach out on LinkedIn https://ca.linkedin.com/in/elaine-kinsella-26a37523 When you work with Insurance Career Network, you are working with an entire team of Insurance Recruiters. Our team has the contacts to help you find your next great opportunity. We thank all applicants however only those being considered will be contacted.  

Job Categories: Administration. Job Types: Full-Time. Job Tags: administration, Group Benefits, LLQP, MGA, and renewals.

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