Full-Time Customer Relations Specialist – Job ID 2021-20625
Job Description
We are Canada Life
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued and shape our future success.
You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
Be your best at Canada Life.
Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Regina, Toronto, London, Winnipeg.
We’re looking for customer service professionals to join our team!
Role Description
If you want to be recognized and rewarded for your individual performance and contributions, Canada Life offers you the opportunity to join a world-class customer relationship team.
As part of our team, you will respond to insurance benefit telephone inquiries initiated by the customer. You will deliver the highest level of customer service possible, remembering the customer is the centre of everything we do.
This position is a permanent full-time, Monday to Friday role.
Rewarding your work:
Canada Life offers a competitive salary and bonus program that rewards performance tied to your individual and team objectives. You are also entitled to a comprehensive benefits package that provides you with options to reflect the needs of you and your family.
There are opportunities for advancement within the contact centre as well as the greater organization.
Hours of Operation:
Our customer relationship team works a 7.5 hour shift Monday through Friday within our hours of operation of 8:00 am to 8:00 pm EST.
Environment and Work Balance:
At Canada Life, we foster an environment of support and recognition.
Canada Life is committed to investing in your future. To help you succeed in this role, Canada Life initially provides an extensive six-week training program in addition to a mentorship period that will build your knowledge and skills. You are also eligible to receive further training to broaden your knowledge, qualifying you for greater compensation.
- All applicants must have a high school diploma or equivalent.
- Previous customer service experience is desired.
- You will consent to a criminal background check as well as the government of Canada enhance security screening; the cost will be covered by Canada Life.
- All applicants must be eligible to work in Canada.
Be your best at Canada Life- Apply today
We are one of Canada’s top 100 employers!
Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.
We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
Canada Life would like to thank all applicants, however, only those who qualify for an interview will be contacted
How to Apply
Please apply to the link provided below: Customer Relations Specialist in Winnipeg, Manitoba | Careers at CA-MB-Winnipeg (icims.com)620 total views, 1 today
