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25 Oct 2019

Full-Time Commercial Lines Customer Service Representative- North York

Insurance Career Network posted by Elaine Kinsella – Posted by Insurance Career Network Inc. Anywhere

Job Description



Insurance Career Network is a recruitment firm focused exclusively on the insurance industry. Our relationships, knowledge and leading experience enable us to connect leading insurers, brokerage firm and independent adjusting firms with the most talented candidates for each role

All inquiries are CONFIDENTIAL

Commercial Lines Customer Service Representative- North York

Our established client is currently looking for experienced Commercial Insurance Broker. Good salary, benefits and education is covered. They offer traditional commercial coverages but also specialize in institutional programs, hard-to-place risks, and specialized lines. Associated with offices across North America, our client has national and international expertise as well as cross-border facilities to service private and public sector clients.


  • Responsible for managing a renewal book of business
  • Works closely with Producers and other staff on all aspects of client service, marketing, and renewal while adhering to best practices and standard
  • Initiate account planning with Producer 90 days in advance of the renewal
  • Set clear expectation for client and business partners by providing same day response time
  • In  collaboration   with   Producers;   coordinate,   support   plans,   discuss   arising   issues   and   create comprehensive plans for existing clients
  • Develops new business from existing accounts and assigned leads, and contributes to meeting departmental production Identifies and follows-up on cross-selling opportunities when appropriate
  • Responsible for the preparation of renewal proposals for existing clients
  • Manage account documentation (i.e., routine inquires, quotes, binders, statement of values, insurance contracts, endorsements, cancellations, )
  • Review client’s current coverage and exposures, loss experience and analyze risk to determine the product/service requirements
  • Maintain up-to-date SigXP workflow documentation and ensures workflows are followed
  • Ensure accurate and timely servicing and billing of accounts
  • Participate actively in cross-sell campaigns and other initiatives as required
  • Actively develop an increased knowledge of related insurance products and client needs
  • May participate in or conduct client meetings when necessary
  • Participate in training and professional development courses to enhance skills and industry knowledge


  • Minimum  3 to 5 years of commercial insurance experience required
  • RIBO license
  • A team player with a strong work ethic
  • An unwavering commitment to delivering professionalism and expertise to our clients
  • Computer proficiency in MS Office
  • Experience with SigXP and Edocs is an asset

How to Apply

I look forward to assisting you in your next career advancement Call Elaine at 416-703-5120 ext 204, text 647-282-6158. email Or reach out on LinkedIn When you work with Insurance Career Network, you are working with an entire team of Insurance Recruiters. Our team has the contacts to help you find your next great opportunity. We thank all applicants however only those being considered will be contacted.

Job Categories: Broker. Job Types: Full-Time. Job Tags: Account Manager, broker, commercial, and ribo.

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