Book description: Commercial
• develop, maintain and manage client relationships
• provide courteous, prompt and efficient service
• provide quality technical insurance consultation and recommendation service
• maintain accurate and complete data in broker management systems

• maintain utmost good faith by exercising due diligence in collecting and disclosing relevant information to insurers and clients
• support Producer by providing accurate and timely documentation (renewal review, submission, proposal, binder, certificates etc.)
• facilitate exceptional claims service
• provide customer service backup and support when requested
• guide, support and coordinate tasks with Commercial Broker in Training
• negotiate terms and conditions with insurance companies
• arrange a/o amend coverages as required within binding authority
• arrange client payments in line with internal Accounts Receivable protocol

Knowledge/Experience on Power Broker