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15 Jun 2018

Full-Time Commercial Lines -Concord,ON

FSB Insurance Ltd. – Posted by natalie.fsbgroup Vaughan, Ontario, Canada

Job Description

The FSB corporate culture is about people, and the relationships it has with its employees and above all its clients. We are the team you want to be a part of. With a rapidly growing client base, we are looking to grow our team of insurance professionals. We are currently looking for a Commercial Lines RIBO Licensed Customer Service Representative to join our team. If you are passionate about delivering exceptional service, a team player and seeking a role within a challenging and rewarding work environment, then you are a perfect fit for our team. We offer a competitive compensation a benefits package and are located in the GTA.

Responsibilities include:

  • Providing exceptional day to day customer service to our clients
  • Processing policy changes
  • Maintain professional relationships with Insurers and Underwriters
  • Assist and provide support to Producers as required
  • Processes call backs, submissions and mail in a timely manner
  • Flexible to perform various assigned tasks
  • Promotes company features and benefits as part of ongoing portfolio reviews
  • Cross sell a variety of products at every opportunity
  • Promotes client loyalty through attention to detail and relationship building
  • Remains current on all company philosophies and procedures
  • Accepts risks within established guidelines

Qualifications:

  • Currently holds RIBO license in good standing
  • min. 2 years previous Commercial Lines experience
  • You have a superior client service orientation
  • Power Broker an asset
  • You have the ability to communicate effectively with clients, both verbally and in writing
  • You have excellent interpersonal skills
  • You have excellent organization and time management skills
  • You possess a professional telephone manner
  • You have demonstrated your ability to function effectively in a fast-paced, multi-faceted environment
  • You maintain a positive attitude and are a team player
  • You have strong analytical and decision making abilities
  • You demonstrate the ability to adapt to change
  • You have excellent computer/keyboarding skills

Job Categories: Commercial Lines. Job Types: Full-Time.

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