Full-Time Commercial Lines -Concord,ON
Job Description
The FSB corporate culture is about people, and the relationships it has with its employees and above all its clients. We are the team you want to be a part of. With a rapidly growing client base, we are looking to grow our team of insurance professionals. We are currently looking for a Commercial Lines RIBO Licensed Customer Service Representative to join our team. If you are passionate about delivering exceptional service, a team player and seeking a role within a challenging and rewarding work environment, then you are a perfect fit for our team. We offer a competitive compensation a benefits package and are located in the GTA.
Responsibilities include:
- Providing exceptional day to day customer service to our clients
- Processing policy changes
- Maintain professional relationships with Insurers and Underwriters
- Assist and provide support to Producers as required
- Processes call backs, submissions and mail in a timely manner
- Flexible to perform various assigned tasks
- Promotes company features and benefits as part of ongoing portfolio reviews
- Cross sell a variety of products at every opportunity
- Promotes client loyalty through attention to detail and relationship building
- Remains current on all company philosophies and procedures
- Accepts risks within established guidelines
Qualifications:
- Currently holds RIBO license in good standing
- min. 2 years previous Commercial Lines experience
- You have a superior client service orientation
- Power Broker an asset
- You have the ability to communicate effectively with clients, both verbally and in writing
- You have excellent interpersonal skills
- You have excellent organization and time management skills
- You possess a professional telephone manner
- You have demonstrated your ability to function effectively in a fast-paced, multi-faceted environment
- You maintain a positive attitude and are a team player
- You have strong analytical and decision making abilities
- You demonstrate the ability to adapt to change
- You have excellent computer/keyboarding skills
513 total views, 1 today