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22 Nov 2022

Full-Time Commercial Lines Client Service Broker – Corporate Division – Hamilton

Insurance Career Network – Posted by Monica Hamilton, Ontario, Canada

Job Description

Our client offers a great place to work!  Along with competitive compensation and benefits, they offer outstanding perks and a supportive work culture.  They invest in your career and in their people.

What they will offer you:

Great Place to Work™ Certified
Comprehensive benefits plan
Company Pension Plan and Optional RRSP
Employee Referral Incentive Program
Education and career development support
Training, development, and advancement opportunities
Continuing Education Reimbursement program
Sales and service rewards
Recognition programs
Employee & Family Assistance Program
Positive work culture and environment
Fun team environment with family-like atmosphere

Are you passionate about providing a best-in-class client experience? Are you self-motivated, proactive, and client-focused? If so, this position may be perfect for you.

Currently seeking an Account Manager with a focus within the corporate, mid-market sector. In this role you will help the company succeed and grow by providing exceptional day-to-day service to Commercial Lines clients.

What will you do?

Oversee the day-to-day servicing of the book working with clients and producers
Review client’s current coverage and exposures, loss experience and analyze risk to determine the product/service requirements
Input and update claims and new client information
Assist with client inquiries or rush assignments as requested
Know customers and fully understand their needs
Negotiate with our insuring partners for best solutions for clients risk transfer options
Document all communications and interactions with clients, carriers, and others
Address insured’s questions and concerns regarding policies, coverage, and premium payments promptly via phone, e-mail, written communication etc.
Preparing and forwarding binders for renewals as instructed
Manage client accounts receivables

Knowledge, Skills and Qualifications:

Minimum 3-years Commercial Lines experience, either from a brokerage or insurance company preferred
R.I.B.O license and/or working towards C.I.P or C.A.I.B designations is an asset
Interpersonal, strong communication and listening skills are crucial for this position
Driven and results oriented
A strong attention to detail and accuracy
Excellent organizational skills
Enjoy being a team player
Self-motivated and proactive
Proficient with Microsoft Word and Excel

Our client is a leader in commercial and personal insurance, employee benefits, group retirement solutions and life and living benefits. With a staff of over 120 dedicated professionals, our client has become one of the largest and most trusted insurance organizations in Canada.  Come join this great team!

How to Apply

Insurance Career Network is a recruitment firm focused exclusively on the insurance industry.  Our relationships, knowledge and leading experience enable us to connect leading insurers, brokerage firm and independent adjusting firms with the most talented candidates for each role. Since 1991, we have been building and nurturing relationships and with over 13,000 registered candidates, we can tap into our highly technical experience for our clients.  Our recruiters come directly from insurance related positions and bring a wealth of knowledge to each recruitment assignment. TO APPLY: Register and submit your resume to or call Monica for more information 416 703-5120 ext 201

Job Categories: Customer Service. Job Types: Full-Time.

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