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25 Mar 2019

Full-Time Commercial Lines Account Manager

Rhodes & Williams Limited – Posted by Rhodes & Williams Ltd. Anywhere

Job Description

Commercial Lines Account Manager

Rhodes & Williams Ltd. is looking for a talented customer service representative to join our commercial services team at our Ottawa office.

Company Information:

Rhodes & Williams Ltd. was established in 1935, and has since grown to be one of the largest independently owned insurance brokerages in Ontario.  Our reputation has been built upon our willingness to work with clients on their terms, offering them greater choice and flexibility in their insurance and lifestyle needs.

We place a high importance on career development, open communication and a professional and fulfilling work environment.  We offer competitive compensation and a comprehensive benefits package.

Job Description:

We are seeking an insurance professional with commercial insurance knowledge who possesses superior customer service expertise to deliver quality service to our clients.

Key Responsibilities include:

  • Servicing an existing book of commercial accounts at the direction of the Account Executive(s)
  • Marketing and negotiation of new business, renewals with company underwriters, at the direction of the Account Executive(s)
  • Develop and grow relationships with clients, dealing with their insurance needs
  • Maintain professional relationships with insurers
  • Account and coverage review for multiple lines (Commercial Property, Liability, Automobile, Professional Liability, Directors & Officers Liability, etc.)
  • Preparation and processing of all related documentation as required
  • Handling of claims reported by clients

If you have:

  • Excellent customer service, verbal and written communication skills
  • Strong analytical, interpersonal, negotiation and organizational skills
  • The ability to work in a cohesive team and under pressure with minimum supervision
  • The ability to multi-task and meet deadlines
  • 3 or more years Commercial insurance industry experience
  • Strong proficiency in Word, Excel and Outlook
  • Working knowledge of Agency Manager (TAM) is an asset

And meets the requirements of:

  • Valid Registered Insurance Broker of Ontario (RIBO) License
  • Post-Secondary Education preferred or equivalent experience
  • CIP/CAIB designation or willingness to work towards it is an asset
  • A minimum of 3 years Commercial Lines Industry experience
  • Bilingual (English and French) would be an asset

Submit your resume by emailing it to our HR manager, Kristy McDougall at kristym@rhodeswilliams.com

If you require Accommodation, please advise.

We appreciate all interest in this position but will only be contacting those applicants selected for an interview.

 

 

How to Apply

Please contact Kristy McDougall, HR Manager at kristym@rhodeswilliams.com

Job Categories: Customer Service. Job Types: Full-Time. Job Tags: Account Manager, Customer Service, and Marketing.

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