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5 Aug 2022

Full-Time Commercial Account Manager

Risk Balance – Posted by Jones DesLauriers IMI Ottawa, Ontario, Canada

Job Description


We are looking for a positive and professional individual to join our team as Account Manager. To succeed in this position, you must be detail-oriented, highly organized, and passionate about exceptional client service. The role will involve intricate collaboration with other team members, particularly the Account Administrator and Account Executive


  • Managing a portfolio of predominantly technology industry clients, building relationships based on trust and expertise.
  • Handling overall account management, including renewals, mid-term changes, remarketing, contract reviews and claims.
  • Working closely with the Account Executive in identifying client exposures, strategizing on program structure, and recommending ongoing coverage improvements.
  • Collaborating with the Account Administrator to coordinate documentation requirements and identify overall account support needs.
  • Actively participating in new client opportunities, including analyzing pre-existing insurance programs and formulating recommended improvements.
  • Developing professional relationships with underwriters and negotiating on a win-win basis.


  • RIBO license required (or to be obtained within 4 months of employment).
  • A minimum of 5 years commercial insurance experience.
  • Completion of University degree is preferred.
  • Bilingualism (English/French), while not mandatory, would be a significant asset for this position.
  • Strong organizational skills with a high degree of attention to detail.
  • Ability to build and maintain positive relationships with key business partners and clients.
  • Comfortable with problem-solving, critical thinking, and decision-making.
  • Excellent communication skills (both verbal and written).
  • Aptitude towards teamwork and adaptability.
  • Ability to effectively participate in multiple projects and meet deadlines.
  • Strong knowledge of Microsoft Office suite of programs.

Risk Balance is actively committed to support diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply.

How to Apply

Interested candidates should submit their resume to:

Job Categories: Insurance. Job Types: Full-Time.

Job expires in 17 days.

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