Full-Time COMMERCIAL ACCOUNT MANAGER
Job Description
Commercial Account Manager
Job Purpose
Do you like keeping clients happy? Do you want That to be your job focus? Account Managers exist to keep clients happy and informed by educating them on risk and responding to their needs. Join a Commercial Servicing Team that is collaborative in their efforts to be client focused by efficiently managing the client relationship while cross selling various products, maintaining a positive working relationship with all stakeholders (Underwriters/TSR/Marketer), and a minimum 90% retention level!
Responsibilities:
You perform all service functions of the small business commercial account up to $10,000 (but not limited to) including:
Work closely with Account Executives, Marketer and TSR
Successfully negotiate and process renewals (30+ days from renewal)
Create Submission and Remarket (60-90 days)
E&O/D&O renewal applications out (60 days in advance of renewal)
Handling incoming calls in a professional and courteous manner
Answering questions clearly by using professional written communication skills.
Process claims & follow up 24hr/15 & 30 days with client and as needed
Invoicing and maintaining account receivables (nothing over 45 days)
Keep both TAM and Policy Works up to date
Work independently without supervision
Qualifications:
Required:
RIBO licensed 3yrs licensed with 1 yr commercial experience
Technical Expertise, all Commercial Lines
Desired:
CAIB designation or working towards same an asset
Qualities required:
Consistent positive attitude
Team player
A desire to learn and keep up to date
Proactive problem solving
Essential Skills for Success:
Show confidence through communication skills, including the ability makes appropriate recommendations.
Demonstrate industry knowledge and focus on solving customer problems, concerns and issues.
Strong negotiation skills with insurer
A proactive approach and professional attitude fuelled by initiative.
Organization skills and the independent ability to prioritize competing demands resulting in productive outcome.
Independent, creative “out of the box” thinking that solves problems for a client and colleagues
A positive attitude and collaboration with colleagues and team members.
Prioritization and Time Management
Attention to detail
Follow through (to press on with an activity to a conclusion)
How to Apply
Please apply online referring to Job # JOS000001262 Always on the"Hunt for you" Nancy Ann Lundy, Insurance Recruiter JOB-BORN Executive Search Inc. www.jobbornsolutions.com nancy@jobbornsolutions.com (519) 404-0622496 total views, 1 today
