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19 Jan 2024

Full-Time Claims Examiner

Forward Insurance Managers Ltd. – Posted by Forward Insurance Managers Ltd. Vancouver, British Columbia, Canada

Job Description

We are looking for a full-time Claims Examiner to join our team in Vancouver.


Position Details

This role includes a benefits package. Compensation to be determined, commensurate with experience.

This is an in-office position at our Vancouver office.

Job Description

  • Review all aspects of an insurance claim investigation;
  • Provide investigation instructions to independent adjusters;
  • Review/examine independent adjusters’ reports and supporting documentation to determine policy coverage, and damages;
  • Ensure accuracy of reserves and provide reserve recommendations consistent with corporate policies;
  • Maintain reporting requirements to our carriers;
  • Ensure that claims are valid and that settlements are made according to company practices and procedures;
  • Pay and process claims within authority level;
  • Maintain and manage claim files with all documentation, correspondence, diaries, and file notes;
  • Conduct detailed bill reviews to implement sound file management and expense control;
  • Confer with lawyers on files in litigation; role may require attendance and possible travel to mediations.
  • Achieve performance targets.
  • Promote and model Forward culture, values and brand promise.
  • Other duties as required.

Job Qualifications

  • Minimum 3 – 5 years insurance claims experience;
  • CIP (or working towards it); and/or post-secondary education;
  • Experience managing a file from intake to resolution;
  • Strong attention to detail;
  • Ability to communicate effectively and professionally in verbal and written communication;
  • Computer competencies / high proficiency with MS Office.
  • Ability to multi-task and prioritize tasks in a busy environment;

Education & Experience

Preference given to applicants with claims, underwriter, broker, or other industry experience and /or education (CAIB, CIP or other relevant designations)

How to Apply

Please submit your resume and cover letter to d.macdougall@forwardinsurance.ca  Note that only those chosen for an interview will be contacted.

Job Categories: Examiners. Job Types: Full-Time. Salaries: Negotiable.

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