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20 Feb 2019

Full-Time Claims Examiner

Markel Canada Limited – Posted by Sherry Duffy –  Anywhere

Job Description

Position:             Claims Examiner
Reports To:        Manager, Claims

The Claims function is focused on providing excellent customer service to their insureds. Working closely with the Underwriters and TPAs, the Claims team is an integral part of the product and customer experience delivered to the client.  The role will be to manage claims across various product lines, primarily focused on casualty lines with some exposure to Professional Risks and Environmental Liability.

Position Accountabilities:

  • claims handling; prioritizing work volumes and working to deadlines to see claims through to final settlement
  • records information related to claims investigation and settlement in administration system
  • frequent and open communications with key brokers, TPAs and managing relationships
  • ensuring the company’s claims and reserving philosophy is effected and represented
  • regular communication with the Underwriting, feedback, recommendations for changes to wording data/input for renewal purposes, etc.

The successful candidate will have:

  • CIP designation or demonstrated progress towards completion
  • knowledge of insurance policy wordings and their application
  • efficiency working in Microsoft Office — Word, Excel, Access, Outlook
  • excellent written and oral communication skills
  • technical expertise and negotiation skills
  • strong relationship management skills with colleagues and external partners
  • ability to work independently and as a contributing team member
  • ability to deliver results even when working to meet tight deadlines
  • bilingualism (French/English) is an asset
  • minimum 3-5 years of Casualty, EIL and E&O claims handling experience
  • college diploma / university degree

How to Apply

This position is located in Markel's Toronto office. Interested applicants may apply directly to judi.pay@markelintl.ca  Markel Canada is committed to a barrier free work environment and to providing accommodations for persons with disabilities.  The Company will work with all potential candidates during the screening and interview process to meet any specific needs. 

Job Categories: Examiners. Job Types: Full-Time.

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