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1 Nov 2021

Full-Time Claims Associate

Platform Insurance Management Inc. – Posted by jmark Toronto, Ontario, Canada

Job Description

At its core, PLATFORM focuses on delivering solutions to their clients which provide protection, reliability, opportunities for growth, and a strategic advantage to their business.  We believe when we deliver on these key principles, a foundation for a strong business relationship is built.

How you will Impact PLATFORM

The successful candidate will provide service excellence to our customers while executing all claims support requests for the Claims Specialist, account teams, and account executives. We are looking for professionals who want to join an exciting, fast paced environment with a strong learning culture and a focus on overall development.

How you will be Successful

  • Ensure PLATFORM’s quality of service standards are always upheld with clients
  • Act as support for the Claims Specialist with administrative tasks
  • Report all new claims and coordinate with Account Managers to ensure loss and policy details are accurately captured
  • Request status updates from claims adjusters, as required
  • Manage the claims inbox and ensure all correspondence is actioned in a timely manner
  • Meet with the PLATFORM account teams and their clients, as required, to ensure the client’s expectations are being managed appropriately
  • Support the Claims Specialist by attending adjuster site meetings, as required, and represent our clients on behalf of PLATFORM
  • Follow PLATFORM’s claims protocol
  • Be a team player and approach every day with an “all hands-on deck” attitude

Education, Experience, and Qualifications

  • Post-secondary education in any discipline
  • 3+ years of property & casualty commercial insurance experience, preferably in a claims function
  • Expertise or concentration in construction insurance an asset
  • Knowledge of Applied Systems EPIC Broker Management System an asset
  • RIBO License or ability to obtain is required
  • Strong written and verbal communication skills
  • Team orientation with strong interpersonal skills
  • Possess excellent organizational skills and attention to detail

What we can Offer

PLATFORM offers competitive salaries and benefit plans. As an equal opportunity employer, we value diversity in the workplace. PLATFORM has ranked among the fastest growing companies across all industries in Canada for the past 3 years.

How to Apply

Thank you for your interest. Please forward resumes to

Job Categories: Claims. Job Types: Full-Time.

Job expires in 5 days.

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