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13 Jul 2022

Full-Time Business Transformation Analyst

Red River Mutual – Posted by RedRiverMutual Winnipeg, Manitoba, Canada

Job Description

LOCATION: Winnipeg / Altona / Home Office

SCHEDULE:  Permanent, Full time

REPORTS TO: Manager Business Transformation

DIRECT REPORTS: N/A

COMPANY PROFILE:

Red River Mutual is a progressive insurance company with a focus on our customers and employees. We believe everyone has a right to feel safe and protected, and to know that someone is looking out for them.  So, we treat our employees like family members – we’ll be honest with them, support them, offer a listening ear, admit when we’re wrong and be a positive force in their lives and in our communities.

PURPOSE OF POSITION:

The Business Transformation Analyst is responsible for collaborating with the organization with a focus on business decisions and requirements to enable IT project deployment, support, and solution design. The successful candidate is skilled at defining requirements for solutions with respect to existing/legacy and new systems, emergent technologies, and innovation, and is familiar with the business of insurance.  The candidate must have the ability to effectively work both independently as well as a member of a large local or virtual team across diverse departments to deliver core functionality, enhancements, and fixes.

KEY RESPONSIBILITY AREAS:

Project Work

  • Assisting with the documentation of the business requirements in collaboration with  all departments to ensure proper communication and decision making.
  • Identifies, prioritizes, escalates, and contributes to the resolution of business system defects and enhancements,
  • Communicate any project issues and suggested risk mitigation plan to the Project Manager
  • Participates in strategic projects as required, engaging with project team members, stakeholders, and sponsors.
  • Identify and document business processes within the system as required.
  • Collaborate with team members and other departments in the development of new processes and training requirements for system functionality.
  • Provide training for the Company as required.
  • Gain clear understanding of business problems/opportunities to define and document detailed business requirements and associated detailed system specifications.
  • Assist in Business Acceptance Testing, scenario creation, logging and analyzing defects for projects and system releases as required.
  • Various other tasks as required.

Process Improvements

  • Identify the new process flows and process enhancements required to support business.
  • Develop and maintain any necessary functional SOPs. (Standard Operating Procedures).
  • Support teams on the new process definitions, process reengineering and process implementation initiatives.

QUALIFICATION AND SKILLS:

  • Post-secondary degree in a related discipline (Computer Science, Commerce, Business Administration, Management Information Systems, etc.), or an equivalent combination of post-secondary education, training, and experience.
  • Minimum of 3 years of relevant experience, Guidewire Suite experience preferred.
  • Prior Insurance Business Analysis experience an asset
  • Strong analytical problem-solving skills.
  • Strong understanding of Guidewire Insurance Suite Application in all Centres would be an asset
  • Experience with understanding insurance business environments (underwriting, billing and claims), operations, processes and practices would be an asset
  • Experience with requirements gathering and documentation of functional and non-functional requirements and specifications.
  • Experience working with Technology project methodologies, processes, and practices.
  • Strong organizational and time management skills with the ability to handle multiple tasks while meeting tight deadlines.
  • Experience working with external vendors and consultants.
  • Strong customer service focus and the ability to manage stakeholder relationships.
  • Strong written and verbal communication skills including the ability to communicate effectively to both technical and non-technical audiences, including presentations and training.
  • Strong interpersonal skills with the ability to work effectively in a team environment or independently as assignment requires.

How to Apply

Please apply online at: https://redrivermutual.com/about-us/careers/ Red River Mutual offers a competitive salary and benefits package. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Accommodation for applicants with disabilities is available upon request any time during the recruitment process. Our Accessible employment policies and practices are available on request and in accessible formats. Applicants with disabilities can request accessible formats of communication and/or request an alternative method of applying for a position by contacting humanresources@redrivermutual.com or 1-800-370-2888 (toll free).

Job Categories: Business Analyst. Job Types: Full-Time.

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