About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who we are

Get ready to drive your career forward. Life at Echelon is fast paced, performance-driven and rewarding. We value our Associates’ career growth and ongoing professional development – and we regularly recognize their achievements and outstanding results.

We are caring. We are leaders. We are innovators. We are collaborative.

We work hard and play hard. We’re about doing what’s right and feeling good about it.

Position Details

What You Will Do

• Provide underwriting exceptions to specialty line guidelines when necessary while maintaining a profitable portfolio
• Revising existing underwriting guidelines and/or establishing new underwriting guideline while ensuring its within the organization’s risk appetite
• Conduct audits and generate audit reports
• Maintain in-force policies and ensure all policies are issued within service standards with the appropriate wordings, schedules, and certificates attached
• Develop and maintain excellent working relationship with MGAs by providing exceptional customer service
• Provide exceptional customer service by answering telephone inquiries, making outgoing calls, respond to emails and/or faxes as may be required
• Track and produce daily, weekly and monthly production activity reports
• Assist in monthly business activity reporting
• Other duties as assigned

Who You Are

• Post-secondary education in a related field and/or a CIP designation is required. Working towards FCIP or CRM designation is an asset.
• A minimum of 3 years’ experience in commercial lines underwriting
• Bilingual; French and English is required
• Experience with casualty underwriting an asset
• Strong product knowledge and thorough understanding of insurance policy wordings with the ability to make sound business decisions based on those wordings
• Excellent analytical skills and decision-making skills
• Excellent communication skills both oral and written; French would be an asset
• Strong organizational and interpersonal skills with the ability to multi-task in a fast paced environment
• Able to effectively set priorities to meet deadlines with a strong attention to detail
• Proficient with Microsoft Suite (Word, Excel, and Power Point)
• Ability to work collaboratively in a team environment
• Excellent customer service skills and the ability to establish professional relationships

What’s In It For You

• Competitive total compensation and benefits package
• Annual shared success program based on performance
• Annual merit increases based on performance
• Defined Contribution (DC) Pension Plan with a matching contribution component
• Complimentary CAA Membership

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Echelon Insurance will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

As an organization we are focused on safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.