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5 May 2022

Full-Time Auto Underwriter

Family Insurance Solutions – Posted by familycareers Vancouver, British Columbia, Canada

Job Description

Auto Underwriter

The Auto Underwriter provides detailed underwriting and risk analysis for the Family Insurance AutoCover product. The incumbent responds to the product or coverage questions and provides guidance to brokers based on Family’s Auto Underwriting manual, participates in post-loss underwriting reviews, and reviews claim referral cases in accordance with the Family’s strategic objectives.

 

LOVE WHAT YOU DO

To us, a seamless user experience is as important as the people behind it. That’s why we hire the most service-oriented individuals in BC and empower them with the tools they need to wow both our broker network and their clients. If a vibrant atmosphere with great people and an ambitious culture sounds like your kind of fit, apply to join us today.

 

Family is part of Definity, a Canadian, multi-channel, property and casualty insurance company whose success is founded on our family of companies’ long history of delivering a superior experience for those who count on us. We’re proud to help our customers, broker partners, employees, and communities adapt and thrive in a world of constant change. Our success in transforming into a digital leader in our industry is driven by a talented and engaged team with a passion for innovation and high performance.

 

What you’ll be doing

Specific Responsibilities include: 

  • Accept, reject, endorse, renew or cancel policies following Family’s underwriting risk criteria and procedures, applicable laws and regulations, subject to the auto binding authority guidelines
  • Answer inquiries, concerns, complaints and make recommendations to brokers through verbal and written correspondence, escalating matters when appropriate
  • Assist brokers in the usage of Family’s proprietary point of sale (POS) system
  • Provide underwriting binding approval to maintain a profitable book of business and ensure a profit/loss ratio in accordance with the business plan established for the company
  • Understand and effectively communicate the underwriting criteria and guidelines to brokers
  • Participate in post-loss underwriting reviews and review of claim referral cases in accordance with the underwriting guidelines

 

What you bring

Requirements

  • Availability and flexibility to support the auto underwriting business hours (Monday to Friday from 8:30am-5:30pm and Saturday from 8:30am-4:00pm)
  • Ability to review, research and gather relevant information in order to make effective decisions; displays good judgment and discretion
  • Ability to work both independently and as part of the Auto Underwriting team; the individual must be reliable and dependable, working with minimal supervision
  • Ability to effectively communicate and explain the policy wordings and coverage to others in a simple and straight-forward manner
  • Contributes to customer success by understanding their needs and responding to them in a timely manner
  • Strong verbal and written communication skills
  • Proficiency in Microsoft Office suite

 

Education & Experience

  • 1-2 years’ experience as an auto and/or personal lines underwriter or related industry experience
  • Level 1 General Insurance License, or be prepared to obtain the license within the first 90 days of employment (cost covered by Family)
  • CIP courses or CAIB equivalent courses are preferred. Candidates not currently pursuing CIP will be expected to undertake required courses with plans to obtain a designation

Go ahead and expect a lot — you deserve it, and we’ve got it:

  • Hybrid work schedule for most roles
  • Company share ownership program
  • Retirement savings program with company-matched RRSP contributions
  • Generous time away, including vacation, personal leave, and birthday leave
  • Paid volunteer days and company matching on charitable donations
  • Competitive salary and benefits, including educational resources, tuition assistance, and paid time off to study for exams
  • Focus on inclusion with employee groups, access to BIPOC counselors, access to programs for working parents
  • Wellness and recognition programs
  • Discounts on products and services

How to Apply

You must be legally entitled to work in Canada. Qualified candidates are asked to please submit a cover letter outlining their suitability for this opportunity and a copy of their resume in one document at https://careers.familyins.com.   Family’s office is located in the picturesque Coal Harbour area of downtown Vancouver, close to the seawall, Stanley Park, and public transit. The company offers a supportive and collaborative work culture with great employee perks.   We would like to thank all candidates for showing interest in this role and our company; however, only those selected for further consideration will be contacted.   Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting: accommodationrequest@familyins.com

Job Categories: Auto. Job Types: Full-Time.

Job expires in 16 days.

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