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18 Oct
2016
Full-Time Toronto Claims Manager
Job Description
Toronto Branch Claims Manager
The Claims function is focused on providing excellent customer service to our clients. Working closely with the Insureds, Underwriters and TPAs, the Claims Manager is an integral part of the product and customer experience delivered to our clients. Your role will be to manage claims across various product lines in a manner consistent with the company’s style and philosophy.
Reporting to the Vice President, Claims you will be responsible for:
- claims handling of higher value and/or complex claims
- prioritizing work volumes and working to deadlines to see claims through to final settlement
- Frequent and open communications with key brokers, insureds and managing relationships
- Ensuring claims and reserving philosophy is effected and represented
- Guiding and mentoring members of the Claims team
- Regular communication with the Underwriting teams on key trends, feedback, recommendations for changes to wordings, data/input for renewal purposes, etc.
- Active involvement at key client meetings
- participating on external professional committees and involvement with other industry associations
Qualifications & Skill Set
- Minimum of 7 years of relevant claims practitioner experience or legal qualifications with post qualification experience
- FCIP or demonstrated progress towards completion
- Strong knowledge of insurance policy wordings and their application
- Efficiency working in Microsoft Office — Word, Excel, Access, Outlook
- Excellent written and oral communication skills
- Demonstrated strategic and commercial approach to claims management
- Excellent technical expertise and negotiation skills
- Superior relationship management skills with colleagues and external partners
- Ability to work independently and as a contributing team member
- Strong business acumen
Contact: Pat Helferty Insurance consulting Group 416-363-6767 Phelferty@aol.com
How to Apply
Contact: Pat Helferty Insurance Consulting Group 416-363-6767 Phelferty@aol.com882 total views, 1 today
