Full-Time Property Field Representative-London
Job Description
Do you thrive in an environment where you are able to evaluate and analyze information and act decisively based on the facts? Are you able to maintain a strong customer focused approach during negotiations with internal and external sources? Is it important for you to work for an organization that supports personal well-being and balance?
Work Location: London
In this Intermediate Field Claims Representative position within Intact’s property unit, you will be responsible for handling relatively complex commercial and personal lines property damage claims in the field, utilizing your excellent communication skills, and meeting service standards when settling claims and investigating losses. You will:
- Investigate relatively complex commercial and personal lines property claims in a timely and respectful manner through communication with customers, contractor, consultants and any other related parties
- Collect reports and statements to determine coverage
- Develop an action plan for conducting investigations
- Negotiate with customers, claimants, lawyers, and insurance clients to settle claims
- Attends court proceedings, hearings or alternative dispute resolutions, as required, to provide information on claims
- Maintain current knowledge of insurance products, as well as appraisal or investigation techniques and services
- Identify process improvement needs and recommend changes to policies or procedures to maintain quality service and competitiveness
Your Skills
- A college diploma or a university degree preferred
- Completed or are working toward a Chartered Insurance Professional (CIP) designation
- 5 to 7 years of claims handling experience
- Strong customer service and written communication skills
- Technical expertise at least partly acquired through direct field experience, in the investigation, assessment and settlement of property claims
- Expertise in personal lines and commercial lines products
- Expertise in handling claims in the manufacturing industries is an asset
- Expertise in the principles of contracts and contract law
- Must possess a valid driver’s license with a good driving record
- Ability to travel on short notice
As part of Intact’s selection process, candidates may be requested to consent to background checks relevant to the role under consideration for, prior to receiving a job offer. These could include: work references, education and credential confirmation, employment verification, identity check, credit report, criminal offence and driver’s license record.
Intact Financial Corporation welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process
This posting closes on December 21, 2016
Applicants must be permanently eligible to work in Canada upon hire. Proof of eligibility for permanent roles may come in the form of a Canadian birth certificate, Canadian passport, Canadian citizenship certificate, permanent residence card or confirmation
How to Apply
Please send your resume to rupa.prakash@intact.net363 total views, 1 today
