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22 Mar
2017
Full-Time Personal Lines Customer Service Representative
Job Description
We are looking for a RIBO Licensed Customer Service Representative to join our Personal Lines team. If you are passionate about delivering unsurpassed service, an outstanding team player and thrive in a fast paced environment we would like to hear from you.
We are located in Markham, Ontario and are an independent family owned insurance brokerage in business since 1985. We offer a competitive compensation and benefits package
If you are interested please email your resume to personallinesdept@raigrantinsurance.com
Primary responsibilities include:
- Providing exceptional day to day customer service to clients – answering client questions and addressing concerns
- Processing policy changes
- Maintain professional relationships with Insurers and underwriters
- Assist and provide support to producers when required
- Claims reporting on behalf of the client
- Renewal reviews and remarketing policies as required
Qualifications:
- RIBO licensed with minimum 3 years customer service experience within an insurance brokerage setting
- Good working knowledge of personal lines insurance policies and coverages
- Proficient in the use of Computers and Applications – working knowledge of C.Q. and Power Brokers, Insurance company portals, Microsoft Office/Outlook
- A team player with a sound work ethic
- Very strong attention to detail
- Strong multi-tasking and time management skills
- Excellent organizational, interpersonal, written, and oral communication skills
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