Our client is currently seeking a RIBO Licensed Customer Service Representative. Our ideal candidate will have a minimum of 3 years (preferred) CSR experience and knowledge of MS Office and Compu-Quote and Powerbroker. This position will require strong organizational skills and dedication to delivering excellent customer service. Duties include servicing existing clients (endorsements, cancellations, reinstatement, etc.), quoting new & existing clients, up-selling and re-marketing of renewals.For over 45 years, this brokerage has proudly worked with Ontario residents in communities across the province, including Toronto, Ottawa, Mississauga, and everywhere else in between. During this time, they have helped thousands of people get cheap insurance quotes and save money on insurance.

Requirements: 

A Valid RIBO License in good standing is a MUST
Community College or University Degree an asset
Strong customer service orientation
Strong organizations skills with ability to prioritize tasks and manage time effectively
Ability to effectively communicate, both verbally and written
Positive and confident attitude
Able to build and maintain lasting relationships with clients
Able to work individually and as part of a team
Professional appearance and telephone manners
Proficient with Microsoft Office (Outlook, Word, Excel); Agency Manager (TAM) and other company portals
Minimum 3 years’ experience in managing a book of busines