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6 Jun
2017
Full-Time Junior Auto Adjuster
Job Description
Responsible for investigating, evaluating and settling basic/routine auto insurance claims. Collects, reviews and analyzes claims information to determine vehicle damage and values; interprets applicable acts, regulations and policy coverages; and negotiates claims settlements.
Reports to: Manager, Ontario Regional Claims
Key Accountabilities
1. Claims Adjusting
- Investigates, negotiates and settles basic/routine claims in a fair and consistent manner.
- Secures information from insureds, third parties, witnesses and service providers.
- Reviews and interprets police reports, repair invoices and various other documents to bring claims to resolution.
- Assesses and evaluates coverage as it applies to the details of the loss.
- Administers claims payments/settlements.
- Recognizes and pursues subrogation or salvage opportunities.
- Monitors and updates customers at various stages of the claim and repair processes.
- Maintains updated electronic detailed notes.
- Arranges for the dispatch of vehicle damage appraisers or independent adjusters when required.
- Confirms coverage in accordance with the Ontario automobile policy.
- Monitors and maintains control of expenses such as rental, towing and storage.
2. Customer Experience
- Supports corporate culture and vision which fosters positive relationships with our customers.
- Provides timely and professional customer service.
- Handles claims issues and provides resolutions in a pro active manner.
- Develops and maintains positive working relationships with claimants, insureds, brokers and service providers.
Education and Experience
- Two Chartered Insurance Professional (CIP) courses.
- Three years experience with increasing responsibility in a technical insurance role.
Knowledge, Skills and Abilities
- Knowledge of Ontario’s automobile insurance legislation and regulations.
- Knowledge of automobile insurance policy wording.
- Knowledge of the principles and practice of insurance and techniques related to the settlement of claims.
- Skill in determining actual cash values, depreciation, and repair and replacement costs for vehicles.
- Time management skills with the ability to prioritize workload and meet strict deadlines.
- Verbal and written communication skills, interpersonal and negotiation abilities and organizational skills.
How to Apply
Insurance Career Network is a recruitment agency focused exclusively on the insurance industry. Our relationships, knowledge and experience enable us to connect leading insurers, brokerages, and independent insurance firms with the most talented candidates for each role.
For consideration send your resume to jan@insurancecareernet.com or contact Jan at 416 703 5120 ext. 202
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