Full-Time District Manager
Job Description
JOB SUMMARY
Responsible for the successful management of all operations of a district, under the direction of the AVP Regional Operations. The primary responsibility is to develop and build district capabilities to support the company’s short and long-term objectives of growth and profitability. Key performance indicators would be: revenue, growth, margin, service & quality, employee engagement and other workflow management indicators such as WIP turnover, accounts receivable and adjuster capacity and utilization.
PRINCIPAL DUTIES & RESPONSIBILITIES
- Manages the District P & L and all related expenses
- Manages and oversees all district operations in order to meet growth & profitability targets
- Understands profitability & growth drivers — how to assess performance, create and implement mitigation strategies and assesses and adjust tactics where needed
- Works with Sales & AM to identify growth opportunities relative to the district and ensures execution of account level agreements
- Ensures efficiency, service and quality, ensuring adjusters: meet service and quality standards, are fully productive and utilized, and actively manages work in progress
- Provides input for of the annual budget
- Responsible for district staffing needs, including recruiting, mentoring, staff evaluations and productivity, coordinating with Segment leaders where specific skills or focus is required
- Mentors, trains and develops adjusters to become competent, productive and motivated to facilitate the achievement of their individual goals in line with the district goals
- Champions needs of adjusters within the district to ensure they have the tools and support required to be successful
- Ensures effective and consistent communication with all adjusters in the district, including monthly team meetings, as well as one-on-ones meetings as required
SUPERVISION/REPORTING (Received/Exercised)
- Duties are carried out with minimal supervision from the AVP Regional Operations
- Coordinates with key leadership & function within Cunningham Lindsey Canada, including: Segment leaders, Finance, Sales & AM
- Supervises and evaluates adjusters
Requirements
- Minimum of five (5) years-experience in the insurance industry; preferable independent adjusting
- Minimum of three (3) years management experience
- Self motivated and goal oriented
- Excellent organizational, strategic and planning skills
- Strong supervisory, interpersonal, and communication skills
How to Apply
Please apply on our careers page at : https://www.cunninghamlindsey.com/ca/careers/518 total views, 1 today