Full-Time Director, National Insurance Operations
Job Description
Director, National Operations
Reporting to the President and COO the Director, National Operations has nationwide accountability for developing, implementing and maintaining:
• Project Implementation including sponsorship/ownership of strategic projects of a national scope and/or at a region level including coordination of multiple disciplines throughout the entire organization.
• Provide metrics discipline and business intelligence to support Company goals and strategies including development of business cases, bench-marking & post measurement of new initiatives, broker performance reports and other reports as required.
• Provide oversight of the Broker accounting team and their staffing, expenses, processes and standards.
• Develop and oversee internal controls, processes and audits to comply with legislated, regulated, corporate and departmental requirements.
• Provide leadership and management of the entire CPC process (Broker Contingent Profit Sharing Program) including but not limited to preparation of the CPC and “Top Tier Conference” calculations and annual CPC expense accruals.
Specific accountabilities include:
• Lead the expense planning process for all Company, track throughout the year, support and provide feedback to the regions
• Manage compliance reviews for SOX and LCMS
• Provide Project Management initiatives from a business readiness and implementation perspective, ensuring & securing the necessary business resources
• Provide leadership and oversight of: expense management, metrics & reporting, and production support for brokers and region
• Manage resources, standards, processes for providing production support (technology support) to our brokers and regions: collaborating with technology vendors, collaborating with IT, and collaborating with Regions
• Represent Company on the Corporate Committee for Project & Initiative Prioritization
• Collaborate with all areas of Company to develop & communicate best practices, conduct process assessment, identify areas for efficiency gain
Qualifications and Experience:
• University degree and/or active participation in CIP courses.
• Minimum 10 years of progressive business experience
• Minimum 5 years of progressive management experience
• Demonstrated effectiveness in leadership and staff development
• Thorough understanding of technology & skill/interest in learning about different technologies
• Highly developed project management skills Excellent influencing and problem solving skills
• Above average verbal and written communication skills
• Ability to develop and maintain effective working relationships
• Must be flexible, creative with demonstrated ability to change course of action when required
- Insurance industry knowledge is required
How to Apply
How to Apply
Insurance Career Network is a recruitment agency focused exclusively on the insurance industry. Our relationships, knowledge and experience enable us to connect leading insurers, brokerage, and independent adjusting firms with the most talented candidates for each role.
For consideration send your resume to jan@insurancecareernet.com or contact Jan at 416 703 5120 ext. 202
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