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31 Jan
2017
Temporary Customer Service & Sales Administration Officer
Job Description
Job tasks and responsibilities
Our Toronto office needs a proficient Customer Service & Sales Administration Officer to explain our services on inbound calls and emails, provide quotes, arrange bookings, ensure timely delivery of reports and assist in coordinating our field-force of inspectors. You will have a whole-of-business perspective on operations.
You will be an integral team member, meeting customer requirements and supporting our team in day-to-day operations. You will need to be highly organized, with a confident, positive and professional phone manner. Knowledge of the building and/or real estate industry would be an advantage.
Skills and experience
Work Performed
- Responding to online client inquiries effectively and professionally
- Handling phone-based customer requests and sales/service provision
- Quoting and booking inspections into our online system
- Coordinating, scheduling and allocating the field team
- Client follow-up and confirming payments
Personal Qualities and Experience
- Excellent customer service and teamwork
- Outstanding verbal and interpersonal communication skills
- Exceptional written/report-writing abilities
- Professional manner and attitude
- Proficiency working online
- Proactive time management and prioritisation skills.
How to Apply
By email: nina_cortz2@outlook.com496 total views, 1 today
