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9 May 2017

Full-Time Customer Service

James Filice – Posted by james_filice Anywhere

Job Description

CUSTOMER SERVICE REPRESENTATIVE for COMMERCIAL INSURANCE
…Insurance Brokers has been providing automobile, home, business and life Insurance solutions since 1978.
Our proactive, dynamic and service oriented brokerage is currently looking for enthusiastic individuals to join our team – We have an immediate opening for a Commercial lines CSR to meet our growing needs.
CSR Responsibilities :
• Managing incoming and outgoing customer calls
• Maintain client records; handling endorsements, renewals, and claims reports
• Ability to Quote New Business opportunities (prepare a submission and put out to market)
• Continually develop product, client and industry knowledge
• Proactive servicing & reviews, cross-selling and up-selling, and claims counseling
• Must have superior customer sales skills and a desire to build relationships with clients
• Commitment to exceeding customer expectations in all situations
Qualifications:
• Minimum 3 years in COMMERCIAL property casualty insurance experience
• RIBO Licence or equivalent
• Working knowledge of Broker Management tools and Company Portals
• Working knowledge of various insurance market underwriting rules
• Exceptional verbal and written communication skills
• Determination to meet retention goals
• A positive and energetic attitude towards customer needs
• Strong organizational skills
• A college diploma or university degree, ideally in the business field is an asset
We offer a highly professional environment, in a growth oriented & innovative brokerage.
Salary + Bonus commensurate with experience.
If you have the knowledge and a drive to succeed, let’s talk and see what we can do for each other.
.p.s. Our Core Values are as follows:
• T EAMWORK
• E XCELLENCE
A PASSIONATE CO

How to Apply

Contact:  james_filice@ensepconsulting.com

Job Categories: Customer Service. Job Types: Full-Time. Salaries: 60,000 - 80,000.

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