Full-Time Claims Representative – BILINGUAL
Job Description
Claims Representative – BILINGUAL
Responsible for the investigation, evaluation, disposition and settlement of all claims. This includes the investigation, determination and evaluation of coverage, liability and damages and the setting of proper reserves.
I. Essential Functions
1. Exercises proper judgment and decision making to analyze the claims exposure, to determine the proper course of action and to appropriately settle the claim.
2. Interacts extensively with various parties involved in the claim process.
3. Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges.
4. Handles claims consistent with our clients and corporate policies, procedures and “Best Practices” and also in accordance to any statutory, regulatory and ethics requirements.
5. Documents and communicates all claim activity timely and effectively and in a manner which supports the outcome of the claim file.
6. Other duties as assigned.
II. Skill
1. Knowledge of accepted industry standards and practices.
2. Analytical skills necessary to make decisions and resolve issues inherent in the handling of claims.
3. Ability to successfully negotiate the settlement and disposition of claims including the ability to interpret related documentation.
4. Time management skills
5. Exceptional telephone communication skills
6. Experience in Retail claims environment
7. Strong organization skills with attention to detail and accuracy
8. Excellent verbal and written communication skills as demonstrated by your ability to convey professionalism
9. Strong understanding of Microsoft Office programs, ie: Word, Excel and PowerPoint
10. Exceptional customer service skills required
III. Qualifications
1. Minimum three years claims related experience required.
2. College/University degree or equivalent work experience preferred.
3. Minimum three years auto physical damage and general liability experience.
4. Partially or fully licensed and/or certified in provinces in which claims are being handled.
IV. Relationships
Good interpersonal skills including the ability to work in conjunction with and support all administration management, supervisory and staff positions.
How to Apply
Insurance Career Network is a recruitment agency focused exclusively on the insurance industry. Our relationships, knowledge and experience enable us to connect leading insurers, brokerage, and independent adjusting firms with the most talented candidates for each role.
For consideration send your resume to jan@insurancecareernet.com or contact Jan at 416 703 5120 ext. 202397 total views, 1 today
