Full-Time Chief Executive Officer

Canadian Independent Adjusters’ Association – Posted by CIAA – Toronto, Ontario, Canada

Job Description

Leadership

Participate with the Board of Directors in developing a vision and strategic plan to guide the organization.
The Chief Executive Officer, reporting to the Board of Directors, will be responsible for the overall daily operation while ensuring the organization is in line with the mission and values of CIAA
Act as Project Manager of the organization’s strategic plan ensuring successful implementation, execution and evaluation of strategic initiatives
In addition to the Chair of the Board, act as a spokesperson for the organization liaising between members, stakeholders, government and media
Develop a public relations policy ensuring consistency in messaging
Develop and execute all communication initiatives/campaigns including a social media presence promoting the organization and its membership
Identify, assess, and inform the Board of Directors of internal and external issues that affect the organization.
Act as a professional advisor to the Board of Director on all aspects of the organization’s activities.
Foster effective team work between the Board and the CEO and between the CEO and staff.
Conduct official correspondence on behalf of the Board as appropriate and jointly with the Board when appropriate.
Represent the organization at industry activities and on related industry boards to enhance the organization’s industry profile.

Operational planning and management

Develop an operational plan which incorporates goals and objectives that work towards the strategic direction of the organization.
Ensure the operation of the organization meets the expectations of its Members, Board and Stakeholders.
Draft policies for the approval of the Board and prepare procedures to implement the organizational policies; review existing policies on an annual basis and recommend changes to the Board as appropriate.
Provide support to the Board by preparing meeting agendas and supporting materials.

Program planning and management

Oversee and support the planning, implementation and evaluation of the organization’s programs and services.
Ensure the programs and services offered by the organization contribute to the organization’s mission and reflect the priorities of the Board.
Oversee the planning, implementation, execution and evaluation of special projects.

Industry relations/advocacy

Communicate with stakeholders to keep them informed of the work of the organization and to identify changes in the industry served by the organization
Establish good working relationships and collaborative arrangements with industry groups, Regulators, Government and other organizations to help achieve the goals of the organization
Act as the organization’s advocate to Government to influence legislation and to Industry on matters impacting the profession
In addition to appearing at official events, act as a liaison between the organization and a range of external stakeholders.
Develop relationships with related industry leaders and government cultivating long-term strategic partnerships to increase the organization’s effectiveness and profile

In addition to the above, the following qualifications, experience and skills are required:

A Bachelor of Arts; Business Degree (B.B.A., B. Comm.); or equivalent insurance designation (CIP, FCIP, CLA, FCLA).
Skilled public speaker
Relationship management capability supported by strong financial acumen
Ability to add value through strong communication and collaboration
Senior leadership in claims within the property casualty insurance industry, preferably within the independent adjusting space
Senior leadership role within a not-for profit or for profit organization

How to Apply

If you are interested in this opportunity, please submit your resume in confidence to the Canadian Independent Adjusters’ Association by March 31, 2017. Canadian Independent Adjusters’ Association 5401 Eglinton Avenue West, Suite 100, Etobicoke, ON M9C 5K6 ATTN: P. Battle Alternatively: E-mail your resume to: pbattle@ciaa-adjusters.ca

Job Categories: Adjusting. Job Types: Full-Time.

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