Full-Time Call Centre Agent
Job Description
We are currently looking for a talented Data Entry / Call Centre Agent to join our Edmonton office.
Duties and Responsibilities:
Respond to verbal and written queries from customers and associates regarding database updates, and completing the necessary changes in Business applications.
Provide Tier 1 technical and panel programming support to service/install groups and end user customers (training provided).
Professional phone skills and ability to resolve issues real time with customers.
Employee must adhere to the Quality Assurance Program.
Qualifications
Education:
Minimum secondary school education.
Skills:
Must be computer knowledgeable in a database environment with strong keyboard skills, 40+WPM
Must be well organized and possess excellent verbal and written communication skills
Individual must possess strong problem solving skills and be able to work independently
Technical background and/or knowledge of Alarm products would be an asset
How to Apply
Send your resume on : jennifer.gary85@hotmail.com580 total views, 1 today