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10 Feb 2017

Full-Time Call Centre Agent

Cloudtone INC. – Posted by cloudtone Ottawa, Ontario, Canada

Job Description

Committed and Supportive Customer Service team | Full training provided
Industry leader with progression opportunities
Fun culture – BBQ breakfasts, fundraisers, Cupcake day, Birthday celebrations

About the role: 
As a Customer Service Help Desk Agent, you would be the first point of contact for all inbound enquiries regarding the sale of consumable items, assistance in the booking of service requests and general customer service by calls or email. You will also provide first level technical support to ensure high levels of First Call Resolution – of course, full training is provided. 

Skills/ Experience:

Minimum 6 months inbound call centre experience is essential
Bubbly and motivated personality
Able to pick up technical aspects of the role
Work well under pressure in a busy, fast-paced environment

Culture/ Benefits:

Highly sociable environment with a friendly, fun and supportive team
Fun themed days – BBQ breakfasts, fundraisers, Cupcake day, Birthday celebrations
$16 per hour + Super (Paid Weekly)
Full-time position, rotating roster!

How to Apply

If you are interesting in this position, please contact us : jennifer.gary85@hotmail.com

Job Categories: Call Centre Manager. Job Types: Full-Time. Salaries: 40,000 - 60,000.

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