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29 Aug 2016

Full-Time Bodily Injury Telephone Adjuster

KJ Recruiting – Posted by KJ Recruiting –  Anywhere

Job Description

The BI Telephone adjuster investigates, monitors, negotiates and settles automobile and/ or property bodily injury claims through direct contact with claimants and/ or their legal representatives.

Primary duties and responsibilities:

  • Investigate losses by ordering appropriate reports from city and/ or various organizations and obtain statements from insured’s, witnesses and police to determine liability.
  • Strong knowledge of the Minor Injury Regulation, Insurance Act of Alberta, Traffic Safety Act, Tort Law, the Intercompany Agreement and other relevant legislation.
  • Analyze medical, vocational and financial information in order to determine eligibility for settlement on legislative criteria; interpret insurance contracts to determine policy coverage.
  • Establish rapport with claimants through face-to-face meeting whenever possible in order to resolve matters in the most equitable manner possible.
  • Negotiate in person, by telephone and by letter directly with insureds, other adjusters claimants and directly with plaintiff counsel.
  • Process payments and obtain necessary releases in a timely manner.
  • Represent the company in a respectful and professional manner, applying the principal of good faith in all of your dealings.
  • Handle objective injuries outside of the Minor Injury Regulations.
  • Knowledge of legal principles and research of relevant case law as they pertain to bodiliy injury claims.
  • Understand the litigation process.
  • Handle investigative claims including homeowners, farm and commercial liability.
  • Participate at private mediation, court proceedings and other dispute resolution processes.  Remain up to date through legal and vendor seminars regarding changes to legislation and trends in the insurance industry.
  • Other duties as required.

Qualifications:

  • Degree/ Diploma/ Certificate at an accredited post secondary institute.
  • Actively working towards or completion of the CIP designation.
  • 3-5 years related experience within insurance or related industry.
  • Valid Alberta Driver’s License.
  • Strong communication, interpersonal and negotiation skills.
  • Critical thinking: using logic and reasoning to identify strengths and weaknesses of alternative solutions and/ or approaches to problems.
  • Energetic and self-directed with effective time-management and organizational skills, detail oriented.
  • Full working knowledge of MS applications

How to Apply

Please email all resumes and inquiries to kimberleyjeffries@kjrecruiting.ca

Job Categories: BI. Job Types: Full-Time.

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